Health and Safety
Transputec's priority is to protect the health and well-being of our employees and support our customers.
Along those lines, we have implemented good practices and policies, including replacing business travel and in-person meetings with video conferencing, as well as increasing work flexibility for all employees to be able to manage the personal and operational challenges faced due to COVID-19.
Our workforce resilience
We have a global team that is geographically independent, with technology and real-time collaboration tools that support business continuity.
Currently our operations are not being impacted. If one of our operation centres is impacted, we can continue to provide support from many other locations. In addition, our employees, regardless of where they are based, have the appropriate and necessary technology to work remotely.
As most of our employees' transition to working from home to limit their potential for exposure to COVID-19, our development, sales, customer support and other operational teams and systems are continuing to work together to meet our standard of service.
Our people understand that our customers depend on us every day to support them and we all remain fully committed to doing so whether we are working from home or in the office. We are also maximising our efforts to maintain a safe environment by ensuring all of our people follow government guidelines for health and safety in these challenging times.
Infrastructure resilience and reliability
We are actively working with our suppliers to minimise any disruption in our product supply as a result of COVID-19.
We do not anticipate any extended delivery times or product constraints at this time. However, we will continue to monitor the situation closely and will provide accurate lead times and product availability at the time of receiving orders.
Our workforce is spread across four continents to ensure the 24x7 business operations run as seamless as possible.
We employ a range of capabilities that make our business largely independent of our physical working location.
We are uniquely proud to use Crises Control (our sister company) for crisis management and business continuity. Further information can be found at the following link: www.crises-control.com.
Where customers require additional support and assistance in helping their staff become remote working enabled, Transputec can provide the service and the security framework to ensure your workforce are productive without compromising security and GDPR obligations.
We will continue to provide updates as and when the situation changes.