Customer Success Manager - Crises Control

Role DescriptionThe role of the Sales Executive is to generate qualified leads and demo appointments for the sales process to meet sales targets. Successfully follow up on prospects to close sales and meet sales targets and also to provide a high quality level of service and after sales support to win and retain customers and up-sell additional services to them.
LocationHead office, Wembley, London
RequiredUnrestricted right to work in UK
StatusPermanent / Full Time

Infrastructure Specialist - Citrix

Role DescriptionThis role will focus on Citrix XenDesktop/XenApp/Netscaler/ZScaler/AWS Workspace platforms and global dispersed infrastructure services running in multiple Cloud platforms supporting applications and services. You will also be part of an existing Cloud & Infrastructure Operations cross-functional team and work.
LocationHead office, Wembley, London
RequiredUnrestricted right to work in UK
StatusPermanent / Full Time

Senior Project Manager

Role DescriptionThe role of the Project Manager is to manage multiple internal and customer projects for Transputec customers to corporate Project Management standards (based on PRINCE2). It is a key role in the continuing development of Transputec as a professional service provider. The Project Manager shall report to the PMO Manager. The Project Manager has no direct reports. Resources shall be assigned to the Project Manager for the duration of each project.
LocationHead office, Wembley London
RequiredUnrestricted right to work in UK
StatusPermanent / Full Time

Sales Executive - Cynance

Role DescriptionThe role of the Sales Executive is to generate qualified leads and demo appointments for the sales process to meet sales targets. Successfully follow up on prospects to close sales and meet sales targets and also to provide a high quality level of service and after sales support to win and retain customers and up-sell additional services to them.
LocationHead office, Wembley, London
RequiredUnrestricted right to work in UK
StatusPermanent / Full Time

Technical IT Manager

Role DescriptionThis role is a hands on customer focused technical IT manager and will be required to provide support, management and strategic direction in relation to all internal systems.
LocationHead Office in Wembley
RequiredUnrestricted right to work in UK
StatusPermanent

On Site/Desktop Support Engineer

Role DescriptionThe role is to provide 1st/2nd line support in end-user computing operations, including client hardware, client operating systems (Windows/Mac), client applications, printing and network connectivity following agreed procedures for Incident, Problem, Change, Release and Configuration Management to defined service levels.
LocationWembley, London
RequiredUnrestricted right to work in UK
StatusPermanent / Full Time

Full Stack Developer

Role DescriptionThe Full Stack Engineer job description includes using a range of different technologies and languages (such as PHP, .NET, JavaScript, HTML, CSS) to develop applications. Full Stack Developers approach software holistically since they cater to both user experience and functionality.
LocationRemote or Head Office in Wembley
StatusPermanent / Contract

Professional Services Engineer

Role DescriptionThe purpose of the position is to provide technical support within the Professional Services team in a varity of technologies but with a focus on M365 projects for Transputec clients. The incumbent will work within the professional services team working with project managers on various client projects possibly running simultaneously. The incumbent will be involved Small solution and service design and M365 tasks. Any Exposure in Information Security Management System (ISMS: ISO 27001), ITIL framework and other industry standards.
LocationRemote
StatusPermanent/Contract

Infrastructure Engineer

Role DescriptionWe are recruiting for x 3 Infrastructure Engineers to provide 3rd line support for all customer services (internal and external) in infrastructure service support operations including some level of server hardware, server operating systems, application design, installation and troubleshooting in accordance with agreed procedures for Incident, Problem, Change, Release and Configuration Management to defined customer service levels. The Infrastructure Engineer will have 3 years previous experience in a similar or equivalent role.
LocationLondon/Spain/Macedonia/Chile/South Africa/Albania/Philippines/Bulgaria/Italy/Portugal
RequiredWe are recruiting for x 3 Infrastructure Engineers who either have the
- Unrestricted right to work in UK, or who can undertake the role
- Overseas Remote-working
StatusPermanent / Contract

NOC Engineer

Role DescriptionWe are currently seeking NOC Engineers to join our team. The role of NOC Engineer is to provide network monitoring and troubleshooting, as a NOC engineer you will interact frequently with technical support, service provisioning and sales teams so it’s important that you are clear and concise in your communications. You will also work very closely with the Engineering team and as such need to develop a good all-round understanding of systems and networks. Diligence and attention to detail are also key skills along with an ability to multi-task and prioritise work appropriately.
LocationRemote
StatusPermanent/Contract

3rd Line Support

Role DescriptionYou’ll join a successful Managed Service Provider (MSP) who are the go to consultancy for Cloud Solutions. The company have a real focus on the development of their team and this team ethic is at the heart of everything the business does.
LocationUK or Remote
RequiredUnrestricted right to work in UK
StatusPermanent / Full Time

Service Delivery Manager

Role DescriptionThe role of Service Delivery Manager reports to the Head of Service Delivery and is key in ensuring that the Services Transputec provides to its customers are delivered to the highest standards, exceeding customer expectations in terms of quality and SLA compliance whilst maintaining all the contractual obligations. Would suit someone who wants to work in a fast-moving, dynamic organisation and is prepared to grow alongside the organisation. Ensuring that the services provided to customers by Transputec are delivered to the highest standards, exceeding customer expectations in terms of quality and SLA compliance.
LocationLondon
RequiredUnrestricted right to work in the UK
StatusPermanent / Full Time

Service Desk Analyst - Overseas

Role DescriptionTo provide initial point of contact and support to customers, assisting them with IT hardware and software problems via phone, email or remote assistance. To provide technical support; answering support queries via phone, email & self service. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). To take ownership of user Incidents and be proactive when dealing with user issues. To log all calls on the Service Desk toolset. To capture accurate and truthful information from users on all incidents & requests, ensuring CI relationships are highlighted (Asset Management). Respond to requests from users and help them resolve hardware or software requirements. Support users in the use of IT equipment by providing necessary guidance and advice. To escalate more complex calls having captured all relevant information in the ticket.
LocationOverseas (remote working)
StatusPermanent / Full Time

Logistics & Warehouse Management Apprenticeship

Role DescriptionAs an Apprentice you will be working as part of a team committed to efficiency and completion of work to maintain and achieve business performance targets within the Warehouse & Logistics team.
LocationHead Office in Wembley
RequiredUnrestricted right to work in UK
StatusPermanent

Service Desk Manager

Role DescriptionThe role of the Service Desk Manager is to lead and manage the 1st and 2nd Line Teams within the Transputec Service Desk Function, and manage the first contact for all internal and external customers.
LocationHead office, Wembley London
RequiredUnrestricted right to work in UK
StatusPermanent / Full Time

2nd Line Engineer

Role DescriptionThe role is to provide 1st/2nd line support in end-user computing operations, including client hardware, client operating systems (Windows/Mac), client applications, printing and network connectivity following agreed procedures for Incident, Problem, Change, Release and Configuration Management to defined service levels.
LocationWembley, London
RequiredUnrestricted right to work in UK
StatusPermanent / Full Time