Current Opportunities

We’re looking for a hybrid Project Manager + Technical Lead to own delivery of advanced AI voice agents. This role blends client communication, scoping, and project coordination with hands-on prompting, building, and integrations.

As a Technical Account Manager at a leading IT Managed Service Provider, you will act as the primary technical liaison between the business and its clients. You will be responsible for ensuring the successful delivery of IT services, maintaining high levels of customer satisfaction, and identifying opportunities for service improvement and growth.

The Customer Success Internship Programme at Transputec is designed to immerse participants in the dynamic world of IT and Customer Success, providing mentorship by senior staff and valuable practical experience.

You will be responsible for leading the transformation and continued development for the company website, playing an integral part the web design projects by creating beautiful interfaces that enhance our prospect/users’ digital experiences. You will help drive the performance of our web and advertising user journeys while supporting the evolution of our web brand style guides and design principles.

The candidate should be hardworking, have exceptional written English skills, a strong interest in marketing, analytics, social media and content creation.

We are looking for a motivated Software Engineer Intern to join our team! As a Software Engineer Intern, you will collaborate with our senior leaders on assignments.

You’ll join a successful Managed Service Provider (MSP) who are the go to consultancy for Cloud Solutions. The company have a real focus on the development of their team and this team ethic is at the heart of everything the business does.

Candidates will be involve in Application Testing skills, manual and automated processes for stress testing applications and much more. The candidate may join a project at the initial implementation stages to assess potential risks, or be brought on to a project midway through, when testing becomes a key requirement.

To provide initial point of contact and support to customers, assisting them with IT hardware and software problems via phone, email or remote assistance. To provide technical support; answering support queries via phone, email & self service. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). To take ownership of user Incidents and be proactive when dealing with user issues. To log all calls on the Service Desk toolset. To capture accurate and truthful information from users on all incidents & requests, ensuring CI relationships are highlighted (Asset Management). Respond to requests from users and help them resolve hardware or software requirements. Support users in the use of IT equipment by providing necessary guidance and advice. To escalate more complex calls having captured all relevant information in the ticket.