User Experience Design
A UK-based user experience design team for mid-market enterprises. Discovery, research, journey mapping, prototyping, usability testing on real users, accessibility design to WCAG 2.2 AA, and a developer-ready Figma handoff, delivered by senior UX designers under ISO 27001 controls.
Free 30-minute UX audit · UK senior designers · First prototype within 2 weeks
Median onboarding completion lift after our redesigns
From kickoff to first clickable Figma prototype
AA accessibility built into every design
Certified information security controls
The pattern we see
Three problems show up in every UX engagement we replace. If any of these sound familiar, your product's conversion or adoption rate is leaving money on the table every day.
✕
Users sign up, get to step 3, and leave. Activation rate stalls. Analytics tells you where they leave but not why. The team guesses fixes that do not stick.
✓
Research-led journey redesign. Median onboarding-completion lift of 38% within 90 days of a redesign going live.
✕
Audit shows 47 WCAG violations. Public-sector contract is at risk. Retrofitting accessibility into a shipped product costs 5x more than designing it in.
✓
WCAG 2.2 AA designed in from sprint 1. Every design reviewed against axe-core and screen-reader testing before handoff.
✕
Design hands a Figma file over the wall, dev builds something different, product manager asks why it does not match. Three rounds of rework per feature.
✓
Developer-ready Figma handoff with design tokens, component library, behaviour specs, and direct designer-engineer pairing during build.
Four core capabilities. One UK design team.
Research, design, prototyping, accessibility and developer handoff, delivered as one accountable service by UK senior UX designers, with one fixed price and one escalation contact.
User-led
User interviews, contextual inquiry, jobs-to-be-done analysis, journey maps and personas. Evidence to base design decisions on, not preference.
Figma proto
High-fidelity Figma prototypes tested on 5-8 real users per round. Critical issues surfaced before any code was written. Faster than fixing in production.
Token-based
A comprehensive, reusable Figma component library with design tokens (colour, spacing, type) mapped to your developers' codebase. Scales across teams.
WCAG 2.2 AA
Accessibility designed in: colour contrast, focus order, and screen-reader labels. Developer-ready Figma handoff with behaviour specs and asset export.
How we run a UX engagement
A predictable three-phase delivery so your product team has tested, accessible designs ready for engineering within the first quarter.
01
Days 1 – 4
User interviews, journey mapping, jobs-to-be-done analysis. Existing-product audit if applicable. Insights agreed before any pixel is drawn. Typically 2-3 weeks.
02
Days 5 – 10
High-fidelity Figma designs, component library, accessibility review. Two rounds of usability testing on real users. Iterate based on evidence, not opinion.
03
Day 11 onwards
Developer-ready Figma handoff with tokens, components, behaviour specs. Paired designer-engineer sessions through the first build sprint.
Why Transputec
Not the cheapest design studio. Not the largest. But the team that consistently lifts the conversion, accessibility and adoption metrics your board cares about, in measurable numbers.
01
Every design decision is documented against user research, usability tests or analytics. We bring evidence, not aesthetic preferences.
02
WCAG 2.2 AA from sprint 1. Every design reviewed against axe-core and screen-reader testing. Public-sector + regulated-industry ready.
03
Direct pairing with your engineers during build. Design tokens map to your codebase. Three rounds of rework per feature becomes one.
04
No offshored junior teams. Every engagement led by a UK-based senior UX designer with 7+ years shipping for mid-market enterprises.
Trusted by UK product teams
Legal services, website + UX redesign
F&B, cutting-edge business solution UX
Retail, customer-care platform UX
Software Development Services
User experience design sits inside our wider Software Development pillar. Most clients combine UX work with mobile app development to ship the design, software testing to keep release confidence high, and legacy modernisation when the front-end needs the back-end to catch up.
← Back to Software Development ServicesUX Design FAQs
User experience design consulting is an outsourced engagement covering user research, journey mapping, prototyping, usability testing, design systems, accessibility review and developer-ready handoff, delivered by an external senior design team under a fixed monthly or project fee. Unlike a generic design agency, UX consulting is evidence-led (research and testing) rather than aesthetic-led (visual preference), and is judged on measurable product KPIs (activation, retention, conversion, accessibility) not on design awards. Transputec’s UX is delivered by UK-based senior designers under ISO 27001 controls. For wider context on digital adoption, read our blog on AI consulting services for low-code and no-code success. Our practice aligns with the W3C WCAG 2.2 standard.
UX (user experience) design is the structural work: research, journey mapping, information architecture, interaction patterns, accessibility and the evidence behind each decision. UI (user interface) design is the visual layer on top: colour, typography, iconography, layout polish. A complete product design engagement covers both, but they are different skill sets and different deliverables. Our senior designers cover both, and we make clear in the SoW which sprints are research-heavy vs design-heavy. Read our deeper take on exploring the potential of generative AI in e-commerce for a worked example of UX + product strategy.
UK User Experience Design pricing is typically project-based on the discovery + design + handoff cycle, with bands by scope. Single-product redesign (research + Figma prototype + 2 rounds of usability testing + handoff, 6-10 weeks): £28K-68K. Multi-product platform or design-system build-out (12-20 weeks): £75K-180K. Retainer-based ongoing UX team (1-2 senior designers embedded): £9K-18K per designer per month. Fixed price per project, no day-rate top-ups. We publish the costed scope in the SoW before contract signature.
Yes. WCAG 2.2 AA is designed in from sprint 1, not added at the end. Every design is reviewed against axe-core and validated with screen-reader testing on NVDA + VoiceOver + JAWS. Colour contrast, focus order, semantic structure, keyboard navigation, error messaging, motion safety, all addressed in the Figma file before handoff. This is critical for public-sector contracts (gov.uk, NHS DSPT) and increasingly for regulated-industry products. See a real legal-services UX engagement in our website development case study for the City of London Law Society.
We agree the measurement framework in week one. Standard UX KPIs we lift on most engagements: activation rate (% of new users completing key first action), onboarding completion (% finishing signup flow), task success rate (% completing core task without help), time-on-task (median seconds), Net Promoter Score (NPS) trend, accessibility audit pass rate, and System Usability Scale (SUS) score. Each is benchmarked pre-engagement and tracked monthly post-launch. See a real product UX engagement in our cutting-edge business solution UX case study for LaFreshCo, and explore the wider Software Development Services pillar.
WCAG 2.2 AA is the World Wide Web Consortium’s Web Content Accessibility Guidelines, level AA, the global accessibility standard. For UK organisations it matters for three reasons. Public-sector procurement: the UK Public Sector Bodies Accessibility Regulations 2018 make WCAG 2.2 AA conformance a legal requirement for public-sector websites and apps. Equality Act 2010: failure to make a reasonable adjustment is unlawful disability discrimination, and digital services count. Commercial reach: ~22% of UK adults are disabled (ONS), and accessibility uplifts almost always improve SEO and conversion. See the official W3C WCAG 2.2 guidance.
Ready to lift onboarding completion?
Free 30-minute UX audit. We map your current journey, your accessibility risk, and a costed plan to a tested, accessible, developer-ready design. No deck. No sales pitch. Just a UK senior designer and a whiteboard.