Great customer service skills are born, not made

Great customer service skills are born, not made

At the heart of everything we do here at Transputec is our commitment to putting our customers first and having a yes attitude. Our aspiration is that every one of our people, from executive management down to our interns, reflect these core values. Key to achieving this ambition is to recruit the right people in the first place.

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HITEC’s first European conference scores a big hit with Transputec

HITEC’s first European conference scores a big hit with Transputec

It’s already Wednesday but Transputec and ThreatSpike Labs are still thinking back to a rewarding couple of days at last week’s HITEC (hospitality and technology) conference in Amsterdam.

It was the first ever HITEC event in Europe and also the first time that Transputec and ThreatSpike Labs have exhibited at any HITEC conference. I think I can safely say that both these firsts were a resounding success!

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Transputec shortlisted for two awards as a best in class technology company to work for

Transputec shortlisted for two awards as a best in class technology company to work for

Following on from our hat trick of nominations in the PCR Awards 2018, Transputec has now scored with a brace of nominations in two different awards, both of which are based on our reputation as a great place to work.

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Transputec ServiceDesk boosts performance and customer delivery with ConnectWise solutions

Transputec ServiceDesk boosts performance and customer delivery with ConnectWise solutions

I’m pleased to announce that Transputec continues to ramp up its commitment to outstanding customer delivery by overhauling its ticketing workflow and resource management with ConnectWise, a company that transforms how technology providers successfully build, manage and grow their businesses.

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HITEC – here we come! Join Transputec and ThreatSpike at this year’s HITEC conference in Amsterdam

HITEC – here we come! Join Transputec and ThreatSpike at this year’s HITEC conference in Amsterdam

It’s an exciting week for Transputec and ThreatSpike as we gear up to attend one of the key events in the hospitality and technology calendar - the HITEC conference being held in Amsterdam at the RAI Amsterdam Convention Centre.

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Make sure that your network monitoring security is fit for purpose

Make sure that your network monitoring security is fit for purpose

The personal details of around 150 million users of popular nutrition app MyFitnessPal have been hacked in the latest large scale breach, the third biggest in history in terms of the number of user accounts affected. US fitness brand Under Armour, which owns the MyFitnessPal software, has said that usernames, email addresses and passwords were potentially stolen.

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