Mobility Adds Complexity to IT

Mobility offers many potential business benefits. Customers and employees need to access corporate systems from any location, using multiple mobile devices and making smarter queries of corporate data.

Mobility simultaneously represents security risks, higher employee productivity, more open data access and increased effectiveness. But IT departments must upgrade networks and focus on data management and security policies in order to address this evolutionary wave.

Meanwhile, the vendor landscape is changing. Mobility specialists are joining the traditional IT vendors focusing on different aspects of the mobile transformation: mobile security, mobile device management and corporate-oriented app development. Moreover, mobile service providers are launching combinations of devices, network access, security and managed services. The corporate mobility for channel partners is assuming a greater importance in four broad areas: security, unified communications, wireless LANs and managed services.


According to a recent study from Cisco, more than half of employees (58%) cite a mobile device (laptop, smartphone, tablet) as “the most important technology in their lives”. Without a doubt, all is changing to be much more Internet focused and one of the most concrete effects is that mobile devices literally proliferate in today’s corporate environments. While there are significant opportunities to leverage these devices to increase the effectiveness of mobile workers, there are also significant concerns about the privacy of sensitive corporate data stored on the devices that IT must handle. Furthermore, mobility multiplies the number of attack vectors open to cyber-criminals and makes corporate data more vulnerable through physical loss of devices. According to the Check Point data, IT professionals had experienced an increase in the number of security threats to their organizations in the past two years and mobile devices are a contributing factor to this increase.

Companies need to implement an effective mobile security strategy to ensure robust access control to sensitive data from mobile devices through the cloud.

Unified communications technology

Unified Communications Vendors have to be upgraded about collaboration tools, providing at the same time a consistent user experience and productivity. With the proliferating of mobile devices, wireless connections may not have the same functionality as ‘old’ wired devices even though network services allow to shift processing power from devices to data centers.

Wireless LAN upgrades and managed services

Mobility is also affecting wireless LAN upgrades, creating new growth opportunities: WLANs is becoming the principal data access network able to handle bandwidth-hungry apps with an increased coverage area, better reliability and a much higher density of devices. As a direct consequence, mobility boosts demand for managed services as users increasingly need remote access to corporate data and IT services.

Source: Canalys 2012

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