Strategic Managed IT Services &
Infrastructure Management
Scalable Co-Managed IT Support and 24/7 Managed IT Services for High Growth Companies.
Mission-Critical Managed IT Service Offerings
IT Service Desk
Infrastructure as a Service
DBA as a Service
Managed Network Service
DevOps as a Service
Digital Lockers
Why CIO’s Use Our Managed IT Services
Many London businesses find their IT teams stuck in reactive support, leaving
no time for strategic growth. Transputec’s 24/7 UK-based Managed IT Services
handle daily tech challenges, freeing your experts to drive innovation and
build your company’s future.
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IT support for complete peace of mind
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Proactive management minimises disruptions
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Reduced downtime and improved productivity
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Customised solutions for your unique vision
Achieve Digital Transformations with a Dedicated Roadmap
Dedicated Dashboard
With all our services, you have instant access to your KPI’s that count, delivered online and via regular reporting ensuring a transparent partnership
Dedicated SDM
A dedicated service delivery manager is assigned to every service, ensuring we drive compliance, progress and improvements with you.
Scalability on Demand
Our team and service scale according to your demands, whether its additional staffing or large handling of inbound tickets.
Calculate IT Service Costs Instantly
Managed IT Service Desk
Get expert IT support tailored to your needs. Click here for a customised quote for our IT Service Desk today!
DBA as a Service
Get your database management effortlessly. Click here for a personalised quote for our DBA as a Service today!
Managed Network Service
Secure your network with expert management. Get a customised quote for our Managed Network Service today!
IQPC Trusts Transputec's Managed IT Services
IQPC, a global leader in business-to-business conferences, partnered with Transputec to deliver comprehensive, 24/7 managed IT services across its worldwide operations. Leveraging Transputec’s proven expertise and reliable end-to-end solutions, IQPC ensures seamless global operations and uninterrupted delivery of its critical events and business functions.
Driving ROI and Resilience with Strategic Managed IT
Reliable 24/7 Support
Our dedicated 24/7/365 team ensures SLA-backed uptime and rapid response to maintain uninterrupted business continuity across all global operations.
Holistic IT Support & Proactive Management
We provide comprehensive managed IT services covering all your technology needs, ensuring seamless integration and excellence for complete peace of mind. Our proactive approach identifies and resolves issues before they impact your business, significantly minimising downtime, improving system performance, and preventing costly disruptions to your operations.
IT Strategy for Maximum ROI
Strategic Consulting
Industries We Serve
Financial Services
Secure, compliant IT solutions for banks, insurance, and investment firms.
Healthcare
HIPAA-compliant systems ensuring patient data security and operational.
Legal
Confidential document management with robust security for law firms.
Education
Scalable IT infrastructure supporting modern learning environments.
Retail
Point-of-sale systems, inventory management, and e-commerce.
Manufacturing
Industrial IT solutions optimising production and supply chain operations.
Client Validation: Results from Enterprise Leaders
What always impresses us when working with Transputec is the responsiveness of its people – it is hard-wired into their DNA.
Transputec won our RFP and we’ve been so impressed with the Global managed IT services they now provide us 24×7. We even achieved massive savings in our AWS spend!
We were looking for a partner to help us with various managed IT services projects, and then we wanted to outsource all of IT , we found the perfect trusted partner that outperformed.
For us, Customer comes first!
At Transputec, our people are our powerhouse. Our expert IT technicians not only deliver excellent, friendly customer service but also possess cutting-edge knowledge in the latest technologies. This, alongside our ISO 9001:2015 accreditation, ensures we are fully equipped to provide seamless support across all your IT environments.
Insights & Market Intelligence
How Penetration Testing Services Reduce Cyber Risk for SMEs
Cloud DevOps: How DevOps and Cloud Work Together
Key Strategies of IT Infrastructure Management
Rapid Answers for IT Leadership
Your Due Diligence Starts Here
What are Managed IT Services and how do they benefit my business?
Managed IT Services involve outsourcing your IT operations to an expert provider like Transputec. This includes everything from proactive monitoring and maintenance to 24/7 IT support and strategic IT planning. The key benefits for your business are reduced downtime, predictable IT costs, enhanced cybersecurity, access to cutting-edge technology, and the ability for your in-house team to focus on core business activities, ultimately accelerating your growth.
How do your SLAs and KPIs measure the success of Managed IT Services?
We operate under a robust governance framework designed for executive-level oversight. Success is measured not just on uptime, but on strategic outcomes:
- Service Level Agreements (SLAs): We commit to stringent metrics, including guaranteed time-to-restore, time-to-resolve, and ticket resolution rates, with financial penalties for non-compliance.
- Key Performance Indicators (KPIs): We track KPIs focused on business impact, such as reduction in security vulnerabilities, decrease in recurring incident volume, and IT system performance against industry benchmarks.
- Governance: We establish a formal Quarterly Business Review (QBR) process. This involves a dedicated Service Delivery Manager reviewing executive dashboards, discussing security roadmaps, and aligning IT performance with your organizational goals.
How do Managed IT Services reduce costs and shift to OpEx?
Our Managed IT Services shift your IT expenditure from unpredictable Capital Expenditures (CapEx) to predictable, consumption-based Operational Expenditures (OpEx).
- We leverage automation, vendor consolidation, and proactive maintenance to minimise expensive emergency fixes and operational downtime. We provide a predictable monthly fee covering all labor, licensing, and tools.
- This OpEx model provides financial flexibility, simplifies budgeting, and frees up capital for strategic business initiatives, rather than infrastructure purchasing and depreciation.
Which advanced security tools do you use, and how do you stay ahead of threats in our industry?
We invest heavily in bleeding-edge security technologies and threat intelligence:
- Technology Stack: Our security stack utilises eXtended Detection and Response (XDR) for holistic visibility across endpoints, cloud, and email. We also implement Security Orchestration, Automation, and Response (SOAR) to automate containment actions, drastically reducing response times from minutes to seconds.
- Proactive Intelligence: We subscribe to industry-specific threat feeds and participate in global intelligence sharing groups. Our security engineers proactively model threats relevant to your sector (e.g., supply chain attacks in manufacturing, ransomware in healthcare) and tune our detection rules to preemptively defend your environment.
What makes Transputec’s Managed IT Services different from other providers?
Do you provide IT strategy and roadmap planning?
Yes. Beyond day-to-day management, we act as your strategic IT partner. Our consultants work with your leadership to develop multi-year technology roadmaps aligned with business objectives. We assess your current infrastructure, identify gaps, and create phased modernisation plans that balance innovation with operational stability. Quarterly strategic reviews ensure your IT evolves with market demands and competitive pressures.
How do you prevent technical debt and ensure modernisation?
We proactively combat technical debt through continuous assessment and lifecycle management. Our approach includes regular infrastructure audits, automated patch management, and scheduled technology refresh cycles. We identify legacy systems creating risk or inefficiency and develop migration strategies to modern, scalable solutions. By maintaining current systems and planning ahead, we prevent the accumulation of outdated technology that increases security vulnerabilities, maintenance costs, and limits business agility.
How much do Managed IT Services cost for SMEs?
Costs vary based on your business needs, such as the number of users, infrastructure complexity, and required services (e.g., helpdesk, cloud, or cybersecurity). Transputec offers flexible pricing with customised quotes to maximise value. Contact us for a free consultation to explore cost-effective solutions tailored for SMEs.
How quickly can Transputec resolve IT issues with Managed IT Services?
How do your Managed IT Services maximise ROI?
We shift you from high, unpredictable CapEx to predictable OpEx. This reduces your Total Cost of Ownership (TCO) by minimising emergency fixes, allowing capital to be reinvested in strategic growth.
How do you ensure regulatory compliance (GDPR, HIPAA, PCI-DSS)?
Compliance is built into our foundation. We maintain ISO 27001 certification and follow NIST guidelines. Our Compliance Officer provides audit-ready documentation, continuous logging, and works with your legal team to meet specific requirements like data sovereignty or scope reduction.