What are Managed IT Services

Managed IT Services

“Managed IT Services Can Boost Your Business Performance”

If you are a business owner or manager, you know how important Information Technology is for your daily operations. It enables you to communicate, collaborate, store, process, and analyse data, as well as deliver products and services to your customers.

Imagine this scenario: Your business is experiencing rapid growth, and the demand for new end-user devices is skyrocketing. However, you find yourself lacking the expertise or manpower to handle the expansion effectively.

What’s the solution?

This is where Managed IT services, can help you. Managed IT services can assist you with scaling your business by offering you the essential IT support and know-how to run your technology infrastructure smoothly. According to the article in Forbes, Managed IT Services can help small businesses with cybersecurity as well. In this blog, we will discuss Managed IT Services and how they can enable you to scale your business by offering you the essential IT support and know-how to run your technology infrastructure smoothly.

Let’s first understand- what is Managed IT Services and how it’s different from IT Services.

What are Managed IT Services?

Managed IT Services refer to outsourcing IT support and services to a specialised/external provider that proactively monitors, maintains, and manages an organisation’s technology infrastructure. This approach enables businesses to prioritise their core operations while delegating their IT needs to a team of experts. Outsourcing IT support and cybersecurity has become increasingly popular over recent years, with Managed Service Providers offering a range of services and skills compared to in-house IT teams.

Difference between Managed IT Services and IT Services

Managed IT Services are a subset of IT Services, where the delivery and management of the IT functions are outsourced to a third-party provider, who assumes the responsibility and risk for them. Managed IT Services are typically delivered as a service, with a service level agreement (SLA) that defines the scope, quality, and performance of the service.

IT Services are activities that involve the use of information technology to achieve a specific goal or outcome. IT Services can be delivered by internal or external providers, depending on the availability, expertise, and resources of the organisation.

The table below summarises some of the key differences between Managed IT Services and IT Services:

AspectManaged IT ServicesIT Services
Reactive or Proactive SupportProactive – Prevents issues before they occurReactive – Addresses issues as they arise
Cost StructurePredictable and fixed monthly costsOften unpredictable and variable
Scope of ResponsibilityComprehensive, covering entire IT landscapeLimited to specific tasks or projects
Comprehensive, covering the entire IT landscapeEasily scalable to accommodate growthMay require additional resources

Why are Managed IT Services important?

The importance of Managed IT Services cannot be overstated in the current business landscape. Businesses gain from a proactive approach that ensures the smooth functioning of their IT infrastructure, leading to increased productivity, reduced downtime, and improved security. The predictability of costs also allows for better budgeting and financial planning. Types of Managed IT Services:

Network Monitoring and Management:

  • Continuous monitoring of network performance.
  • Identification and resolution of potential issues.

Security Management:

  • Implementation of robust cybersecurity measures.
  • Regular updates and patches to mitigate vulnerabilities.

Data Backup and Recovery:

  • Scheduled backups to prevent data loss.
  • Efficient recovery processes in case of emergencies.

Cloud Services:

  • Migration to and management of cloud infrastructure.
  • Optimisation of cloud resources for cost-effectiveness.

Remote IT Support:

  • Prompt resolution of issues without on-site visits.
  • Accessibility and support for remote work environments.

How Managed IT Services Can Help Your Business


Managed IT Services can significantly benefit your business in several ways:

Improved Efficiency:By outsourcing IT services to a third-party provider, businesses can focus on their main operations as the IT experts take control of the IT department.
Reduced Downtime: It uses proactive monitoring and maintenance to identify and address issues before they cause significant downtime. This helps to increase system uptime and minimise the risk of costly IT outages.
Cost Reduction:It can provide significant cost savings by reducing the need for in-house IT staff. Successful deployment of managed services can help reduce IT costs by 25-45% and increase operational efficiency by 45-65%.
Access to Expertise:It offer access to a team of IT professionals with a range of skills that might not be available in-house.
Improved Network Security:It offers access to a team of IT professionals with a range of skills that might not be available in-house.
24/7 Monitoring and Support:It offers round-the-clock support, ensuring that issues are resolved quickly and efficiently.
Increased Scalability:It can easily scale with your business, providing more resources when needed.
Access to Latest Technology:It offers access to a team of IT professionals with a range of skills that might not be available in-house.

How can Transputec help you with Managed IT Services?

Transputec is a trusted IT services provider, offering comprehensive Managed IT Services to businesses in London and worldwide. With over 35 years of experience and expertise in the IT industry. They have a customer-first culture and a track record of delivering exceptional customer service and satisfaction. Transputec has also won several awards, such as the MSP of the year 2023. Transputec can help you with:

Managed IT Services:

Transputec provides Managed IT services and 24/7 helpdesk services, either becoming your IT support or helping your existing team. Transputec uses 16 tools to monitor and automate the systems they look after for their clients, ensuring they are up-to-date and secure.

Cloud Services:

Transputec provides cloud services like cloud hosting, migration, and management services, helping you leverage the benefits of cloud computing, such as scalability, flexibility, and cost-efficiency. Transputec can help you choose the best cloud platform and solution for your business, whether it is public, private, or hybrid.

Cyber Security Services:

Transputec provides cyber security and backup services, helping you protect your data and systems from cyber threats and disasters. Transputec offers a 24/7 SOC service that has your security covered, using tools that you may already have, or their recommendations.

IT Consulting:

Transputec provides IT consulting and strategy services, helping you plan, design, and implement IT solutions that align with your business objectives and vision. Transputec’s professional services team can collaborate, explore, and design in ways that are refreshing and innovative.

Managed IT Procurement:

Transputec provides IT procurement and supply chain services, helping you optimise the procurement process and get the best value for your IT investments. Transputec has over 250K products in stock at any time and can source any IT product or service you need.

IT Transformation:

Transputec provides IT transformation and innovation services, helping you drive digital transformation and gain competitive advantages in the digital era. Transputec can help you with delivering complex technical projects, building robust IT processes, and extending the capabilities of your IT systems.


In the complex tapestry of modern IT, the right partner can make all the difference. Transputec offers more than just Managed IT Services solutions; we provide a pathway to efficiency, excellence, and peace of mind.

Boost your business performance with the right technologies and expertise!

If you’re interested in learning more about Transputec’s Managed IT Services solutions, please don’t hesitate to get in touch. Our team of experts is always available to answer any questions you may have and help you get started with our comprehensive solution. 


Q1: What are Managed IT Services?

A1: Managed IT Services involve outsourcing IT responsibilities to a third-party provider for proactive monitoring, management, and optimisation of the IT infrastructure.

Q2: How do Managed IT Services differ from traditional IT Services?

A2: Traditional IT services are often reactive, addressing issues as they arise, while Managed IT Services are proactive, preventing problems before they occur. Managed services also offer fixed monthly costs and comprehensive support.

Q3: Why are Managed IT Services important for businesses?

A3: Managed IT Services are crucial for businesses as they ensure the continuous and secure functioning of IT infrastructure, leading to increased productivity, reduced downtime, and improved cost predictability.

Q4: What types of Managed IT Services are available?

A4: Managed IT Services include network monitoring, security management, data backup and recovery, cloud services, and remote IT support.

Q5: How can Transputec’s Managed IT Services benefit my business?

A5: Transputec’s Managed IT Services provide 24/7 monitoring and support, advanced cybersecurity, tailored cloud solutions, remote work enablement, and strategic IT planning, ensuring a holistic and adaptive approach to IT needs.


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