AT A GLANCE
Challenges
Outcomes
The Customer
Amber Infrastructure Group is a specialist international infrastructure investment manager, managing a workforce of approximately 200 employees across 14 countries. The company primarily invests in public infrastructure projects and positions itself as a responsible international infrastructure investment manager, emphasising sustainable and impactful investments. The head office in London is supported by offices in Edinburgh, Munich, Warsaw, Prague, New York, Baltimore, Sydney and Melbourne.
The Challenge
Our Approach
Transputec resolved long-standing replication issues for Amber Infrastructure Group’s Australian offices, introducing a dedicated remote Service Desk, 24/7 SOC monitoring, and a self-service portal. They enhanced cybersecurity measures and empowered staff through training, ensuring a robust IT environment and effective threat navigation in a dynamic digital landscape.
The Outcome
Transputec successfully transitioned Amber Infrastructure Group to their services by November 2023, providing ongoing customer-focused support. The partnership addressed initial issues, fostering a dynamic IT environment. Future upgrades include SharePoint document management and centralised end-user compute management, reflecting a commitment to excellent IT support and strategic teamwork.
