As the accelerated digital transformation initiated by the pandemic seems to be slowing, Transputec’s Services Director, Stuart Salt shares his views on three core pandemic-era IT solutions and how they will evolve and thrive in 2022 and beyond.
Evolution of collaboration platforms
Collaboration technology has come a long way since 2020 as employees split their time between the office and home, requiring an agile and virtual work environment. Many of our clients have reaped the benefits from platforms such as Microsoft Teams (part of the Microsoft 365 platform) which enabled business continuity, allowed employees to share information and to collaborate effectively. Collaboration platforms are how most employees now work, communicate, and connect, but collaboration tech is evolving even further to enhance employees’ performance and wellbeing.
As we’re in the office less, the demand for performance-management tools has increased. Some platforms now have features that enable companies to track their employees work as well as analytics to monitor engagement of employee’s output – such as presentations or reports. Collaboration technology is also increasingly being used to support managers in their relationships with their employees. For example, some software can remind managers to contact a team member that has not been active in a meeting. It’s clear that the development of productivity and wellbeing tools into collaboration platforms are facilitating true meaning of the modern workplace and will continue to evolve to meet the demands of the changing working environment.
Cybersecurity solutions get more sophisticated
With a dispersed workforce, it quickly became clear that traditional security solutions were not sufficient. From our experience with clients, we know that security remains the biggest challenge among IT departments as cyberattacks and data breaches are a growing threat. With remote working, geopolitical events, and the rise in Bring Your Own Device (BYOD), businesses have had to respond quickly to mitigate increased security risks to company data, ensure employees comply with company policies as well as provide support for a wide range of device types and operating systems.
We manage such security risks for our clients via our Managed Cybersecurity Service. We take a three-tiered strategy, the first being protection via ThreatSpike and other industry leading platforms, which provides real time threat coverage for services, servers, and endpoints. Followed by proactive monitoring and threat and vulnerability mitigation via our 24/7 security operations centre (SOC) experts who monitor and review systems and processes to ensure they are fit-for-purpose against potential threats.
Security risks are ever changing and challenging and will continue to be so. This requires a sophisticated layering of security solutions and expertise to be one step ahead of the attackers. Our three-step process of prevention, monitoring and mitigation helps protect our partners on their never-ending journey for cyber security.
Cloud solutions thrive
Over the last two years, Cloud spending has continued to increase as organisations embark on major digital transformation projects. The International Data Corporation (IDC) forecasts that firms will spend $90 billion cloud infrastructure in 2022, an increase of 21.7% compared to 2021.
The rapid cloud-based solutions that were implemented during the pandemic are now indispensable for most organisations. There’s no doubt that there’s no turning back from Cloud adoption – whether it’s a public, private or a hybrid approach but where will it take us next?
The trend towards adopting a multi cloud strategy continues to thrive, giving organisations the option to cherry pick the best solutions from leading providers such as Microsoft Azure or Amazon Web Services. At Transputec, we advocate a public cloud and multi cloud approach and will continue to do so as it allows for organisations to utilise the specialism of multiple providers and offers an agile, scalable solution.
Platform as a service adoption (PaaS) is also becoming a popular choice for many organisations. This is a trend which streamlines cloud tech ever further as it allows for the PaaS provider to provide core services, such as RDS optimised and is completely managed on its own cloud infrastructure. This elevates the continued use of the Physical to Virtual (P2V) initial migrations as businesses endeavour to be cloud native so they can reap the benefits of cost, scalability, and flexibility. Selecting the right cloud platform – or platforms is crucial, as it’s the foundation for organisations’ ongoing digital strategy and roadmap.
As a specialist IT service provider, we partner with our clients to utilise innovative and new technologies, at a lower risk to facilitate their growth and be ready for change. Our goal is to work in partnership with you to deliver digital transformation – for now and in the future.
Get in touch to see how we can support you on your Digital Transformation journey.
Stuart Salt is the Director of Service for Transputec, an IT Support Company based in London. Stuart is responsible for all professional services and managed services delivered to Transputec’s clients and above all is passionate about the customer experience and digital transformation.
