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15May

Making IT Outsourcing Work – Series #3

In previous articles we’ve discussed what changes are necessary on the client side and what important things a client should do to find the right partner. In this article we’re going to consider the key things that an IT Outsourcer must have in place to deliver the best levels of service in both the customer experience and technical support areas.

This article is aimed at those who work on the supply side of the fence – it outlines the things I consider to be most important to successfully deliver IT Outsourcing services.

29April

Making IT Outsourcing Work - Series #2

Making IT Outsourcing Work - Series #2

Finding the Right Partner

In this series of Blog posts we're looking at what makes IT Outsourcing work. In the last article we discussed what changes the customer needs to consider to make Outsourcing a success - in this one we're going to take a brief look at some simple but important things a client should do to find their outsourcing partner.

13April

Transputec sponsored 10K walk for HAVEN Charity

Transputec sponsored 10K walk for HAVEN Charity

Yesterday on the 12th of April, the Transputec team took to the sunny hills of North Downs Way, to take part in a 10K sponsored walk for Haven charity. HAVEN (Help A Village Emerge New) is a UK based charity working to provide a nurturing environment, where the less fortunate have the opportunity to improve living conditions within the local community in Tarapith, Birbhum, West Bengal, India.

03April

Who would predict an underground fire, in London?

Who would predict an underground fire, in London?

There are many events that you can predict as a risk to your business operations, loss of power, loss of internet, severe weather, supply chain disruption etc. This is the purpose of your corporate risk register, which should be kept updated on a regular basis as your operational risks shift and change. But on top of your considered risk assessment planning, you must always make allowance for unknown events that can come at you out of a clear blue sky. Sometimes literally! There was just such an event in Holborn, Central London yesterday.

02April

Making IT Outsourcing Work - Series #1

Making IT Outsourcing Work - Series #1

I’m a big fan of Outsourcing. I am a firm believer that if someone else can do it better than you, at a reasonable price, allowing you to spend your time in areas where your true talents lay then this benefits everyone.

This applies to all aspects of life, not just your company’s IT function – why spend your valuable time and energy labouring over something which you don’t really enjoy and won’t do a great job of, when there’s someone else out there who gets genuine enjoyment out of the task at hand and is ultimately capable.

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