Get in touch · UK

Contact Transputec, your UK partner for IT, Cyber, Cloud and AI.

Q: I need urgent IT support. Who do I call?

If you are an existing contracted customer, call the Support Desk on +44 (0) 20 8584 1440, 24/7/365. If you are not yet a customer but need urgent help, call Enquiries on +44 (0) 20 8584 1400 during UK business hours and ask for the on-call engineer. For cyber incidents specifically, see our cyber security services.

Q: Where is Transputec based?

Our UK headquarters is in London. We deliver across the UK from one team, with on-site engineering capability nationwide. Full postal address and direct phone numbers are in the contact panel above.

Q: Are you ISO 27001 certified and GDPR compliant?

Yes. Transputec is ISO 27001, ISO 14001, ISO 9001 and Cyber Essentials Plus certified, with UK GDPR-aligned data handling throughout. We are also a Crown Commercial Service G-Cloud 14 framework supplier. See our full certifications list or read the ICO’s UK GDPR guidance for organisations.

Tell us about your project, whatever the service. A senior engineer or account manager replies within one working day. No bots, no offshore call centre, no chasing.

Microsoft Solutions Partner · AWS Advanced Tier Services Partner · Lenovo 360 Gold Patner

Where we work

Our offices. How to reach us.

Two offices, four channels, one accountable team. Visit us in London or Düsseldorf, or get hold of the right team directly.

UK Head Office

Transputec Ltd
Transputec House
19 Heather Park Drive
Wembley, London, HA0 1SS

Find us on Google Maps →

European Office

Transputec Ltd
(Niederlassung Deutschland)
Alt-Heerdt 104
40549 Düsseldorf, Germany

Find us on Google Maps →

Email us

PHONE

Call us

24/7 support for contracted customers

Frequently asked

What UK buyers ask us before getting in touch.

How fast will you respond to my enquiry?

A senior engineer or account manager replies within one UK working day. For contracted customers, the Support Desk runs 24/7 on +44 (0) 20 8584 1440. See real response times on our customer satisfaction data page.

What happens after I submit the form?

Your enquiry is routed to the right specialist (cyber, cloud, AI, IT support, or consultancy). A real person reads it, qualifies the brief, and replies with next steps. No automated funnels, no marketing drip. If you prefer a phone conversation first, call +44 (0) 20 8584 1400 or read why UK organisations partner with us.

Do you work with companies my size?

We support UK organisations from 25-user SMEs through 5,000-seat enterprises. 100+ active clients across financial services, public sector, hospitality, healthcare, professional services and manufacturing. See examples in our case studies.

Which services does Transputec cover?

Five pillars under one accountable team: Managed IT Services, Cyber Security, Cloud Services, IT Consultancy, and AI Consulting. One Statement of Work (SoW), one bill, one UK delivery team.

I need urgent IT support. Who do I call?

If you are an existing contracted customer, call the Support Desk on +44 (0) 20 8584 1440, 24/7/365. If you are not yet a customer but need urgent help, call Enquiries on +44 (0) 20 8584 1400 during UK business hours and ask for the on-call engineer. For cyber incidents specifically, see our cyber security services.

Where is Transputec based?

Our UK headquarters is in London. We deliver across the UK from one team, with on-site engineering capability nationwide. Full postal address and direct phone numbers are in the contact panel above.

Are you ISO 27001 certified and GDPR compliant?

Yes. Transputec is ISO 27001, ISO 14001, ISO 9001 and Cyber Essentials Plus certified, with UK GDPR-aligned data handling throughout. We are also a Crown Commercial Service G-Cloud 14 framework supplier. See our full certifications list or read the ICO’s UK GDPR guidance for organisations.