AT A GLANCE
Challenges
- Global 24/7 Support
- Rapid Issue Resolution
- SLA-Driven Performance
Outcomes
- Zero Disruption Transition
- Fully Managed Services
- Strategic IT Alignment
The Customer
World Rugby is the international governing body for rugby, representing a global community of more than 500 million fans and eight million players across 132 national member federations, unified through six regional associations. Based in Dublin, Ireland, World Rugby is committed to growing the sport by making it more accessible, inclusive, and globally relevant, all while remaining true to its values.
The Challenge
World Rugby required a managed services partner to deliver 24/7 premium IT support, manage global infrastructure and cloud services, ensure rapid issue resolution, and consistently meet strict service level agreements across international operations.
Our Approach
Transputec delivered a structured discovery and transition, covering end-user support, infrastructure, and AWS services, ensuring risk reduction, secure handover, aligned access, and minimal disruption through close collaboration, planning, and knowledge sharing across all teams.
The Outcome
Through close global collaboration, Transputec delivered a disruption-free transition and now provides 24/7 managed services across hybrid cloud and infrastructure, supporting World Rugby’s digital transformation with continuous improvement and strong cultural alignment.



