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Why partner with Transputec

Why partner with Transputec: 40 years of UK MSP track record.

Transputec is a London-headquartered managed service provider. We have quietly run the IT, cyber and cloud operations of UK and global organisations for decades, without ever being acquired, rolled up, or owned by private equity.

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Independent

London HQ

ISO 27001

Long-term clients

Managed IT24/7 SOCCloudAIWorkplaceIncident
Service desk · live
Live-answer · 24/7
NPS · last month
82 industry: 31
40
YEARS · ON · THE · AIR

40+ years

Established UK MSP

1,000+ projects

Delivered across cyber, cloud and AI

100+ clients

Global organisations supported

99.4% CSAT

Rolling 12-month satisfaction score

The story

Forty years. One name on the door.

The shape of an IT business says a lot about how it behaves. Ours has been the same, independent, engineer-led, London-grown, since the year the Macintosh Plus shipped.

01 / 12

Imperial CollegeInmos transputers

Founded by Sonny Sehgal & Rickie Sehgal

Two students at Imperial College London building software for Chase Manhattan Bank. The original kit was made of Inmos transputers, hence the name.

Our Mission

Five principles. On the wall, in the SoW.

These are not values dreamt up on a strategy day. They were our operating norms before they were ever written down, and they show up in every QBR.

01

Customer first

Every escalation in the building has the customer’s name on it before mine. Service reviews are graded against your KPIs, not ours.

02

Yes attitude

The default answer is “we’ll find a way”, then we tell you what it’ll take. Saying no is reserved for the things that would actually hurt you.

03

Speed of response

Phone answered rapidly. P1 acknowledged under contracted SLA. Median containment under priority SLA. The clock is on the contract, not the brochure.

04

Self-improvement

Every engineer takes 40 paid training hours a year. We rotate juniors through every practice, service desk, SOC, cloud, so they grow up T-shaped.

05

Care for the environment

ISO 14001 certified. We measure Scope 1, 2 and 3 emissions, run an all-electric company fleet and generate solar power at our office.

Leadership

The people who answer when it matters.

A flat senior team. Every partner you work with has been at the firm an average of 14 years, the institutional memory shows up in the room.

Sonny Sehgal

Sonny Sehgal

Chief Executive Officer

A Graduate of Imperial College - London, Transputec started at the university campus and today it is one of the country’s leading IT companies. A serial entrepreneur Sonny with his brother Rickie continue to innovate in the IT industry, developing solutions for a variety of industries. 

Strategy

M&A

Board advisory

Mark Nightingale

Mark Nightingale

Chief Operating Officer

Mark has over 25 years of experience in the IT industry. The first part of his career was spent at the UK’s largest IT distributor, starting as an internal account manager before becoming a field sales executive responsible for major corporate IT resellers.

Service ops

P&L

Vendor mgmt

Stuart Salt

Stuart Salt

Chief Experience Officer

With over 20 years in IT services across both large corporate structures and the SME space, Stuart has a real insight into the needs of our customers, whether start-ups or multinationals. As well as his considerable leadership experience and knowledge of the IT Services sector.

XLAs

Client success

CSAT

Rickie Sehgal

Rickie Sehgal

Chairman

An alumnus of Harvard Business School with an Executive MBA, Rickie also holds a BSc (Hons) in Computing & Physics from King’s College, University of London. With 30 years of experience in the IT sector, he has a strong understanding of technology and its benefits for businesses and society.

Governance

Founder

Long view

Where we work

Headquartered in London. Operating wherever you do.

One UK SOC in London, staffed 24/7/365 and covering your estate wherever it is, under our SoW, to our SLAs. No surprises, no handoff fumbles.

London · HQ
Wembley, London

Headquarters · 24/7 SOC

24/7/365

Global cover, staffed around the clock

One SoW

Same SLAs at 3am as at 3pm

No L1 offshoring

Our own engineers on every ticket

How we run the business

The boring stuff. Done properly.

Accreditations your auditor recognises. Frameworks your procurement team already buys on. A social conscience that pre-dates the term ESG by about 20 years. Including ISO 27001 certification.

Certified · independently audited

Standards your auditor recognises.

Vendor-credentialed

Partnered with the platforms you run on.

Our Clients

Trusted in the UK and beyond

We deliver IT services to organisations across the UK and worldwide, including Nando’s, Savills, BAM and Notting Hill Genesis.

Meet our clients →

Customer satisfaction

Live NPS, openly published

We openly publish our live Net Promoter Score. Rolling 12-month CSAT across every account, reviewed at every QBR.

See the satisfaction data →

Accreditations

Independently certified

ISO 9001, 14001 and 27001, plus Cyber Essentials Plus. We are also a G-Cloud 14 framework supplier to the UK public sector.

View our certifications →

Environment

On a net-zero path

ISO 14001 certified. We measure Scope 1, 2 and 3 emissions and aim to halve Scope 1 and 2 by FY2031.

See our sustainability work →

Social responsibility

A culture of giving back

We support local communities, sport, education and charitable causes. Colleagues are encouraged to volunteer and take part.

Read about our social responsibility →

Charity partners

Partnering with HAVEN

We support HAVEN, a UK charity for vulnerable children in rural India, through the Transputec Academy and annual charity walks.

Meet our charity partners →

In their words

Why partners stay for the long term.

We did not pick the polite quotes. We picked the ones that explain the relationship. Read the Urbanest case study for the full story.

“Everyone we have worked with at Transputec, from the beginning of the sales process all the way through to the transitioned services, has shown great skills, professionalism, and the pragmatism that has let us get everything done.”

Adam Bradley

IT Director · Urbanest · Cloud transition case study

“Transputec’s comprehensive approach, technical expertise, and collaborative spirit were instrumental in guiding us through this process, positioning the company for enhanced efficiency, security, and collaboration.”

Robert Jones · CTO · Blockspace Group

“As TSG global operations grow, we are confident that Transputec will be a trusted partner every step of the way. Their expertise, responsiveness, and commitment to our success make them an integral part of our team.”

John Baycroft · Director, Technology Systems · Team Savante Group UK

“This migration is not just about servers, it is about ensuring our IT systems reflect the reliability and resilience of nature itself. Transputec helped us build an infrastructure truly worthy of our conservation mission.”

Matthew Orrey · Head of Technology Operations · Woodland Trust

Strategic consultation

Start with a conversation, not a sales deck.

A consultation with a Transputec architect. We listen, we look at your stack, we send you a one-page maturity scorecard. No obligation, and no slide deck unless you ask.