Network Management

Networks, communication and security

Our network management services are designed to keep your network infrastructure running smoothly, securely and efficiently. By managing and monitoring your networks, we can deal with fault analysis, performance management, provisioning of networks and maintaining quality of your network management systems. Let us keep your network healthy, while you keep your business healthy.

Client Success Stories
 
iqpc case

Security and scalability

Your challenges

We know your business relies on a fully functioning network and ensuring your business networks are healthy is vital. Our Network Management Service helps you avoid costly network disruptions as well as improve IT productivity and network security.

From performance monitoring to configuration management, Transputec can maintain, manage, and optimise your entire network infrastructure. We have long standing partnerships with trusted network technology providers, saving you time and effort and guaranteeing we deliver the best solution for your business.

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A holistic network

Features and benefits

We have established partners with many leading network technology providers and have excellent relationships with numerous carriers and ISPs. Our experience and relationships coupled with our best-practice-based service delivery processes enable us to provide you with a fully managed service. All whilst keeping your data safe.

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iqpc case

Smart network monitoring

As well as monitoring the LAN and WAN to ensure availability and performance targets are sustained, we also monitor activity at the perimeter of your network. This ensures that you are not attacked from the outside and the behaviour of devices on the network to ensure that the risk from within is also eliminated. Additionally, our monitoring service gives visibility and control of everything you’d expect from a RMM solution but it also includes all network infrastructure types. Now you can see everything.

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Unified communication and collaboration

In addition to LAN, WAN and Security, we have extensive capabilities across the telephony and unified communications domains. Having been a trusted partner to our clients for over 30 years, we continue to support environments where legacy PBX platforms remain - but in many cases now our customers are moving towards cheaper and more flexible IP-based solutions which incorporate messaging, video conferencing and collaboration functionality.

MS Teams and other collaboration tools will bring together many more features than just simple telephony, and we are ideally placed to advise and help you migrate to the new collaborative world and embrace theses enhanced feature sets.

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collaboration
Higgins

Delivering the right experience

Whether your platform is hosted internally or externally, or provided by us or a 3rd party, we can put the full service-wrap around it to make sure that:

  • Call quality and performance levels are assured
  • Extensions are assigned to, and removed from, individuals when the join and leave the company and that directories are maintained
  • Users get the assistance they need whenever they run into difficulties or forget how to use the multitude of features available
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Transputec have specialist expertise but it's also their 'can-do' enthusiasm that inspires confidence - we have plans to work together in the future.
Martyn WallerHiggins Group Services Director, London