Microsoft 365 Managed Services for Productivity, Mobility and Collaboration
We provide M365 services that transition your environment from a “cost centre” to a strategic asset. We don’t just manage your licences; we embed our senior experts into your workflow. Our team ensures your environment is lean, secure, and AI-ready. As an MSP, we audit your current spend and harden your security posture; we turn a monthly subscription expense into a strategic asset that drives measurable productivity. Unlike others who focus on “uptime”, we focus on “user happiness” and real-world outcomes.
Book a free 20-minute consultation with our experts.
Microsoft 365 Tiers to Suit Your Needs
Tier 1: Foundation
Foundation stabilises your Microsoft 365 environment: 24/7 helpdesk to take noise away from internal IT, continuous security patching to reduce vulnerabilities, and robust identity management so the right people have the right access while ex‑staff and stale accounts are securely locked down, audited, controlled, and reviewed quarterly for compliance.
Tier 2: Business Plus
Business Plus turns Microsoft 365 into a productivity engine. It includes all Foundation services, then adds structured SharePoint optimisation, sensible Teams governance to avoid sprawl, and quarterly ROI reviews so licences, usage, and adoption are continuously aligned with cost, risk, and business goals.
Tier 3: Enterprise AI
Enterprise AI is for organisations treating Microsoft 365 as a strategic platform. You get everything in Business Plus plus Copilot readiness, advanced threat protection (MDR) for continuous detection and response, and digital transformation consulting to connect AI, security, and collaboration changes directly to business outcomes.
Customer Who Use Us
We Secure Your Perimeter and Eliminate Risk Gaps
License & Cost Optimisation
We typically find that 30% of M365 spend is wasted on underutilised or redundant licences. We perform deep monthly audits to “trim the fat”, ensuring you only pay for the exact features your staff requires.
Security & Compliance
We implement a Zero Trust architecture, supported by our 24/7 SOC, to lock down your identity and data perimeter, ensuring you meet rigorous global compliance standards without affecting productivity.
Data Migration & Integration
Moving to the cloud shouldn’t halt your operations. We manage complex migrations with zero downtime and integrate third-party apps into Teams, creating a unified workflow.
AI & Copilot Readiness
We don’t just manage mail; we prepare you for the AI revolution. We structure your data permissions and governance so you can safely deploy Microsoft Copilot without risking sensitive internal data.
Governance & Monitoring
M365 is constantly evolving. We provide proactive monitoring and governance for SharePoint and Teams, preventing “data sprawl” and ensuring your environment remains organised and manageable.
Adoption & Training
Technology only works if your team uses it. We provide targeted training and Experience Level Agreements that focus on user proficiency. We ensure your staff leverages the full M365 suite to work faster.
Our Performance Highlights
Frequently Asked Questions
Why do I need an MSP if Microsoft 365 is "always on"?
Microsoft manages the infrastructure; you are responsible for the configuration. Misconfigured settings are the #1 cause of M365 data breaches. We provide the expertise to ensure your settings are enterprise-hardened.
How do your M365 services reduce our monthly spend?
We perform a rigorous “licence cleanup” via our Microsoft 365 managed services. By identifying dormant accounts and downgrading users on expensive plans who only need basic features, we typically reduce licensing overhead by up to 30%.
Can you help us prepare for Microsoft Copilot through your M365 services?
Yes. AI is only as safe as your data governance. Our M365 managed services include auditing SharePoint and OneDrive permissions to ensure Copilot doesn’t accidentally surface sensitive executive or HR data to the wrong employees.
Why choose Microsoft 365 managed services over internal management?
Internal teams are often buried under password resets. Our Microsoft 365 managed services handle 24/7 maintenance and complex security configurations, allowing your internal staff to stop “firefighting” and start focusing on high-value growth projects.
How do your M365 managed services handle security differently?
We move beyond “default” settings. Our M365 services implement Zero Trust architecture, Conditional Access, and 24/7 SOC monitoring to proactively catch threats that standard, out-of-the-box Microsoft alerts frequently miss.
Does your service include user training?
Absolutely. Technology is useless if your staff doesn’t know how to use it. We provide tailored workshops to ensure your team is actually utilising Teams, Planner, and SharePoint.
How fast is your response time for critical issues?
We offer industry-leading SLAs. For “Priority 1” issues that stop your business from functioning, our experts are engaged within minutes, not hours.
Can you manage our mobile devices (BYOD) too?
Yes. We use Microsoft Intune to secure company data on personal phones without infringing on employee privacy, allowing you to wipe business data if a device is lost or stolen.