About the Role
We’re looking for a hybrid Project Manager + Technical Lead to own delivery of advanced AI voice agents. This role blends client communication, scoping, and project coordination with hands-on prompting, building, and integrations.
Your mission: make sure every agent we deliver feels natural, reliable, and creates a wow moment for clients.
Not a pure PM role – be ready to dive into builds, debug issues, and hold delivery partners accountable, while shaping timelines and keeping clients engaged.
Key Responsibilities
- Lead multiple AI voice agent projects end-to-end.
- Handle client comms (20%): kickoff, scoping, demos, expectation management.
- Own hands-on work (35%): prompting, building flows, integrations, and ensuring natural agent
output. - Oversee coordination (20%): schedules, reporting, aligning technical + commercial.
- Provide scope estimates and contribute to tiered pricing/packages.
- Supervise delivery partners: review work, enforce quality, gate milestone payments.
- Step in during emergencies: debugging, deployments, troubleshooting.
- Maintain documentation, QA checklists, and internal best practices.
- Ensure smooth collaboration across European + US time zones.
Requirements
- 4–5 years in technical delivery, solutions engineering, or hybrid PM/engineering roles.
- Proven track record of API integrations and workflow automation.
- Tools: Retell AI, Make.com (Integromat), n8n, VAPI, plus hands-on experience with AI agent
building and coding workflows (“vibe coding”). - Languages: Python, JavaScript/Node.js.
- Demonstrated experience building and shipping 5–10 AI voice agents.
- Fluent English, excellent communication, client-facing confidence.
- Skilled in estimation, timelines, and running multiple projects at once.
- Comfortable managing remote delivery teams with strict QA standards.
- Able to balance strategic leadership with hands-on execution.
What Success Looks Like
- Independently runs 4–6 projects in parallel.
- Delivers agents that feel human, natural, and impress clients.
- Provides clear scope/timeline estimates—no underquoting.
- Builds trust with clients through consistent communication.
- Establishes repeatable frameworks for prompting, QA, and handoffs.
- Reduces founder involvement by taking ownership of delivery.
Compensation & Setup
- Full-time, remote role.
- Required overlap: European hours + US mornings (until 1pm EST).
- Competitive compensation, based on experience.
- Long-term growth into senior leadership opportunities.