Get in touch · UK
Contact Transputec, your UK partner for IT, Cyber, Cloud and AI.
Tell us about your project, whatever the service. A senior engineer or account manager replies within one working day. No bots, no offshore call centre, no chasing.
Prefer to talk? Call +44 (0) 20 8584 1400
Head office in Wembley, London
- 24/7/365 service desk run from our London HQ · live engineers
- Priority 1 calls answered rapidly by a live engineer
- ISO 27001, Cyber Essentials Plus, ISO 9001 certified
- Trusted by 100+ UK organisations across cyber, cloud and AI
Microsoft Solutions Partner · AWS Advanced Tier Services Partner · Lenovo 360 Gold Partner
Where we work
Our offices. How to reach us.
Two offices, four channels, one accountable team. Visit us in London or Düsseldorf, or get hold of the right team directly.
UK
UK Head Office
Transputec Ltd
Transputec House
19 Heather Park Drive
Wembley, London, HA0 1SS
DE
European Office
Transputec Ltd
(Niederlassung Deutschland)
Alt-Heerdt 104
40549 Düsseldorf, Germany
PHONE
Call us
- Enquiries
- Support Desk
24/7 support for contracted customers
Frequently asked
What UK buyers ask us before getting in touch.
How fast will you respond to my enquiry?
A senior engineer or account manager replies within one UK working day. For contracted customers, the Support Desk runs 24/7 on +44 (0) 20 8584 1440. See real response times on our customer satisfaction data page.
What happens after I submit the form?
Your enquiry is routed to the right specialist (cyber, cloud, AI, IT support, or consultancy). A real person reads it, qualifies the brief, and replies with next steps. No automated funnels, no marketing drip. If you prefer a phone conversation first, call +44 (0) 20 8584 1400 or read why UK organisations partner with us.
Do you work with companies my size?
We support UK organisations from 50-user SMEs through 5,000-seat enterprises. 100+ active clients across financial services, public sector, hospitality, healthcare, professional services and manufacturing. See examples in our case studies.
Which services does Transputec cover?
Five pillars under one accountable team: Managed IT Services, Cyber Security, Cloud Services, IT Consultancy, and AI Consulting. One Statement of Work (SoW), one bill, one UK delivery team.
I need urgent IT support. Who do I call?
If you are an existing contracted customer, call the Support Desk on +44 (0) 20 8584 1440, 24/7/365. If you are not yet a customer but need urgent help, call Enquiries on +44 (0) 20 8584 1400 and we will put you through to an engineer. For cyber incidents specifically, see our cyber security services.
Where is Transputec based?
Our UK headquarters is in London. We deliver across the UK from one team, with on-site engineering capability nationwide. Full postal address and direct phone numbers are in the contact panel above.
Are you ISO 27001 certified and GDPR compliant?
Yes. Transputec is ISO 27001, ISO 14001, ISO 9001 and Cyber Essentials Plus certified, with UK GDPR-aligned data handling throughout. We are also a Government Commercial Agency G-Cloud 15 framework supplier. See our full certifications list or read the ICO’s UK GDPR guidance for organisations.