Marketing Manager

Role DescriptionResponsible for managing and implementing the company's digital marketing initiatives and strategy. Use online tools provided to oversees marketing tasks and responsibilities assigned to deliver agreed marketing KPIs. Report marketing leads and sales results to senior executive team. This role will be reporting to the Board Member accountable for Marketing and Communications.
LocationRemote or Head Office in Wembley
StatusPermanent / Contract

AWS Cloud Engineer

Role Description

The AWS CloudEngineer will be responsible for the highest levels of technical support, optimisation, enhancements, and architecture design for our Cloud based services and customers. In this role the AWS CloudEngineer will work collaboratively within the Infrastructure Department reporting to a team lead or manager. You will be responsible for the implementation, operation and maintenance of secure and highly available technical systems within Cloud.
LocationWembley
RequiredUnrestricted right to work in UK
StatusPermanent / Full Time

Technical Solutions Consultant

Role DescriptionThis role offer internal and external technical pre-sales to provide infrastructure and software advisory and architecture support. When projects are approved by the Customer the Technical Solutions Consultant is actively involved in the project delivery, providing the hands-on skills necessary to deliver the solution and service successfully. Additionally, the Technical Solutions Consultant acts as a high-level of technical escalation where major incidents occur for Transputec’s Managed Services Customers that cannot be resolved by other technical staff.
LocationTransputec offices in Wembley
RequiredUnrestricted right to work in UK
StatusPermanent / Full Time

Professional Services Engineer

Role DescriptionThe purpose of the position is to provide technical support within the Professional Services team in a varity of technologies but with a focus on M365 projects for Transputec clients. The incumbent will work within the professional services team working with project managers on various client projects possibly running simultaneously. The incumbent will be involved Small solution and service design and M365 tasks. Any Exposure in Information Security Management System (ISMS: ISO 27001), ITIL framework and other industry standards.
LocationRemote
StatusPermanent/Contract

Infrastructure Engineer

Role DescriptionWe are recruiting for x 3 Infrastructure Engineers to provide 3rd line support for all customer services (internal and external) in infrastructure service support operations including some level of server hardware, server operating systems, application design, installation and troubleshooting in accordance with agreed procedures for Incident, Problem, Change, Release and Configuration Management to defined customer service levels. The Infrastructure Engineer will have 3 years previous experience in a similar or equivalent role.
LocationLondon/Spain/Macedonia/Chile/South Africa/Albania/Philippines/Bulgaria/Italy/Portugal
RequiredWe are recruiting for x 3 Infrastructure Engineers who either have the
- Unrestricted right to work in UK, or who can undertake the role
- Overseas Remote-working
StatusPermanent / Contract

NOC Engineer

Role DescriptionWe are currently seeking NOC Engineers to join our team. The role of NOC Engineer is to provide network monitoring and troubleshooting, as a NOC engineer you will interact frequently with technical support, service provisioning and sales teams so it’s important that you are clear and concise in your communications. You will also work very closely with the Engineering team and as such need to develop a good all-round understanding of systems and networks. Diligence and attention to detail are also key skills along with an ability to multi-task and prioritise work appropriately.
LocationRemote
StatusPermanent/Contract

Security Analyst

Role DescriptionThe successful candidate will be delivering critical information to our customers about issues affecting their networks and infrastructure. Not be confused with a traditional Security Operations Centre (SOC) role, this will involve a large amount of learning about networks, infrastructure, applications and security; applying this knowledge along with our unique monitoring technology and tools to identify threat actors who have breached the network as well as any vulnerabilities that could be used in the future. Once new vulnerabilities or attacks are detected, the candidate is expected to work with our customers to triage and help mitigate the issues. On an average day, the candidate would respond and investigate alerts generated by our technology deployments and work with our development team to improve the effectiveness of multiple Security software we use.
LocationRemote
StatusPermanent / Full Time

Service Delivery Manager

Role DescriptionThe role of Service Delivery Manager reports to the Head of Service Delivery and is key in ensuring that the Services Transputec provides to its customers are delivered to the highest standards, exceeding customer expectations in terms of quality and SLA compliance whilst maintaining all the contractual obligations. Would suit someone who wants to work in a fast-moving, dynamic organisation and is prepared to grow alongside the organisation. Ensuring that the services provided to customers by Transputec are delivered to the highest standards, exceeding customer expectations in terms of quality and SLA compliance.
LocationLondon
RequiredUnrestricted right to work in the UK
StatusPermanent / Full Time

Senior Solutions Architect

Role DescriptionThe Senior Solutions Architect works with the Pre-Sales technical team and Bid Lead to provide high level pre sales infrastructure design work which may lead on to more detailed solutions being architected. The Senior Solutions Architect is responsible for ensuring that all Infrastructure Solutions presented to Customers are approved PRIOR to formally being sold to any customer. When projects are approved by the Customer the Senior Solutions Architect is actively involved in the project delivery, from both a hands-on perspective where their specific skill sets are required and also acting in an advisory role to other project team members. Additionally, the Senior Solutions Architect is the final point of technical escalation where major incidents occur for Transputec’s Managed Services Customers that cannot be resolved by other technical staff.


LocationLondon
RequiredUnrestricted right to work in the UK
StatusPermanent / Full Time

Service Desk Analyst - Overseas

Role DescriptionTo provide initial point of contact and support to customers, assisting them with IT hardware and software problems via phone, email or remote assistance. To provide technical support; answering support queries via phone, email & self service. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). To take ownership of user Incidents and be proactive when dealing with user issues. To log all calls on the Service Desk toolset. To capture accurate and truthful information from users on all incidents & requests, ensuring CI relationships are highlighted (Asset Management). Respond to requests from users and help them resolve hardware or software requirements. Support users in the use of IT equipment by providing necessary guidance and advice. To escalate more complex calls having captured all relevant information in the ticket.
LocationOverseas (remote working)
StatusPermanent / Full Time