Transputec is currently recruiting an Onsite IT Support to join our team to provide exceptional IT support and solutions.
In return, you can expect to receive a salary of up to £30,000, plus other employee benefits, including industry-recognised training, life insurance, medical insurance, a health and wellbeing scheme, professional subscriptions, discretionary bonuses after a year of service, 22 days holiday + bank holidays and sick leave.
About Transputec
Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service.
Transputec was founded by two computer science students from Imperial College in their dorms. Developing applications for the banking industry and then migrating to a full IT services organisation.
We believe in flexibility, quality, and agility. This is simply the ability for us to grow our services as quickly and with the speed as our clients expect, whether they are enterprises or small/medium-sized organisations.
Roles & Responsibilities
- Report directly to the Service Desk Manager
- Support onsite customers with onsite hardware/software installations, upgrades, and troubleshooting.
- Utilise Office 365 applications and SharePoint and perform Active Directory administration tasks.
- Escalate matters to the Team Leader/Service Delivery Manager as required.
- Work with DHCP, DNS, TCP/IP, switches, routers etc.
Skills & Experience
- Experience working in a similar IT support role is essential.
- Previous experience using Microsoft applications such as O365, Active Directory, and SharePoint and OS like Win 10/11.
- Have a solid understanding of hardware/software installations.
- Understanding of networking infrastructure such as DHCP, DNS, TCP/IP, Cisco, etc., desirable.
- Knowledge of ITSM ticketing tools system beneficial.
- Excellent communication skills on all levels.
