His performance is always consistent and have set a standard for the team. For last month’s performance, he has the most feedback from the customers and the most resolved tickets year-to-date. His work did not falter despite the challenges in workload bandwidth. In addition to his task as a second line analyst, he also takes care of training our new starters in the shared desk. He has been a tremendous asset for the team.
Congratulations and keep up the good work!