Before I stared working for Transputec, I was initially a technical Support Representative with a little bit of upselling way bac in 2007. After I resigned, I got hired in another company to work as an IT helpdesk in 2009. Unfortunately, I had to resign again from being an IT Helpdesk and become a full time Dad. Luckily, an opportunity came and was accepted to work here at Transputec. All I had back then were my excellent customer service skills, basic AD account management, and just a few internet connectivity and office applications troubleshooting background/knowledge. And with great determination, an eagerness to learn and the ability to adapt to the fast passed environment of the IT Industry, here I am now aftern7 years. All thanks to the people who guided and nurtured me over the past few years in this company.