My first 6 months at Transputec have been nothing short of amazing. I have been looking to break into the IT industry for a while now and now that I am here, I am absolutely loving the journey. I spend a large majority of my time on the service desk for Woodland Trust or working on the BAM laptop builds as part of the Config team. Working on the BAM laptop builds has been a good introduction of what’s to come. While it is an easy process, we do still encounter some errors and that’s what I find interesting about this process. I enjoy finding ways around some of these errors we encounter and finding suitable solutions.
When first starting out on the service desk I was nervous, but those nerves were instantly gone due to how welcoming the WT service desk team was. I know I can go to any of them with any queries/questions and get an instant response. I will soon be heading out onsite for Woodland Trust and I strongly believe this will also be a step in the right direction for my knowledge and understanding of how an IT department operates in a big organization.