Networks, Communication & Security

Our support, monitoring and management in this arena ensures that your users can access the services they need from wherever they are located and communicate and collaborate with each other in a secure way.

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Trusted Partners and Experience

We are partners with many leading network technology providers such as Cisco, F5, Juniper, Riverbed and Airtight and have excellent relationships with numerous carriers and ISPs including BT, Virgin, Daisy and Colt. Our skills, experience and relationships coupled with our best-practice-based service delivery processes enable us to provide a fully managed service – keeping LANs (both wired & wireless) and WANs operating and available at the levels your business needs, allowing users and approved 3rd parties to connect remotely, all whilst keeping your data safe.

Smart Network Monitoring

As well as monitoring the LAN and WAN to ensure availability and performance targets are sustained we also monitor both activity at the perimeter of your network to ensure you are not attacked from the outside and the behaviour of devices on the network to ensure that the risk from within is also eliminated. Additionally we make sure that your anti-virus services are running and up to date, stopping new threats in their tracks and preventing malicious software gaining access to your network.

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Cyber Security Services

If data security is a major concern for your business we can also complement our first-rate “day-to-day” service with Cyber Threat & Vulnerability Assessments, ensuring you meet your compliance requirements and that your business and technology is set up in such a way so as to minimise all possible risks. We work in Retail, Finance and Government sectors where these assessments are a compliance requirement and would be happy to extend our core support service offering to incorporate this added level of protection for you too.

Synchronised Technologies

In addition to LAN, WAN and Security, Transputec has extensive capabilities across the telephony and unified communications domains. Having been a trusted partner to our clients for over 30 years, we continue to support environments where legacy PBX platforms remain – but in many cases now our customers are moving towards cheaper and more flexible IP-based solutions which incorporate messaging, video conferencing and collaboration functionality.

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delivering the right experience

Delivering the right experience

Irrespective of whether your platform is hosted internally or externally, or provided by us or a 3rd party, we can put the full service-wrap around it to make sure that:

  • Call quality and performance levels are assured
  • Extensions are assigned to, and removed from, individuals when the join and leave the company and that directories are maintained
  • Users get the assistance they need whenever they run into difficulties or forget how to use the multitude of features available