Make your IT problems ours

Today’s customer want 24/7 interaction and service-on- demand.
If your IT service stops working, then so do you. If users can’t get the IT support they need, at that time, they stop working too.
For Transputec, providing a first– class IT Support Service is neither a distraction nor a problem… IT is just what we do.
Over many years we have helped our clients overcome their IT Services and Support challenge - successfully delivering a range of technology and managed services since the mid-1980s.
On the way, we have encountered pretty much every type of environment and IT support problem.

IT services and support always ON

Our "AlwaysOn" IT Helpdesk Service is open for users to call anytime, from anywhere.
Our IT Services and Support processes are built on ITIL best-practice recommendations, so the quality of service your users receive is assured.
As well as remote IT support for end-user out IT Helpdesk also monitors and manages thousands of infrastructure end-points across the globe on a 24/7/365 basis.
Our IT Support Services are designed to meet the needs of clients large and small, and each service can be tailored specifically to your needs.

Remote and onsite support, IT outsourcing

We provide an "out of the box" IT Services and Support for both end-user Helpdesk and remote infrastructure support services on a simple monthly "per user" or "per device" charging basis.
There are no hidden charges – we will quickly and easily set up the support service using tried and tested procedures.
If you require more than remote support, we can easily extend our standard IT Services and Support to provide complete IT Outsourcing and IT Management Services.

Take a look at our case studies | Take a video tour of Transputec Operations Center.