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Managed Services - IT Services and Support

Make your IT problems ours

Today’s customer want 24/7 interaction and service-on- demand.
If your IT service stops working, then so do you. If users can’t get the IT support they need, at that time, they stop working too.
For Transputec, providing a first– class IT Support Service is neither a distraction nor a problem… IT is just what we do.
Over many years we have helped our clients overcome their IT Services and Support challenge - successfully delivering a range of technology and managed services since the mid-1980s.
On the way, we have encountered pretty much every type of environment and IT support problem.

IT services and support always ON

Our "AlwaysOn" IT Helpdesk Service is open for users to call anytime, from anywhere.
Our IT Services and Support processes are built on ITIL best-practice recommendations, so the quality of service your users receive is assured.
As well as remote IT support for end-user out IT Helpdesk also monitors and manages thousands of infrastructure end-points across the globe on a 24/7/365 basis.
Our IT Support Services are designed to meet the needs of clients large and small, and each service can be tailored specifically to your needs.

Remote and onsite support, IT outsourcing

We provide an "out of the box" IT Services and Support for both end-user Helpdesk and remote infrastructure support services on a simple monthly "per user" or "per device" charging basis.
There are no hidden charges – we will quickly and easily set up the support service using tried and tested procedures.
If you require more than remote support, we can easily extend our standard IT Services and Support to provide complete IT Outsourcing and IT Management Services.


Take a look at our case studies | Take a video tour of Transputec Operations Center.

Boost your Business with Transputec IT Managed Services

IT services and support Remote Infrastructure Management

Let us monitor and manage your infrastructure to prevent disruptions to your business.

Learn more »

IT services and support AlwaysOn Helpdesk Support

24/7, 365 days a year. Our support is ready to help.

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IT services and support IT Outsourcing

We have extensive IT Outsourcing capabilities, having successfully delivered IT Management services for over 25 years.

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Please complete the request a quote form here, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 0208 584 1400 for more information.

We understand the challenges facing IT leaders. Businesses expect:

  • IT services that keep pace with the ever changing demands of their market.
  • The latest technologies to be available as soon as they are released.
  • To be able to connect to the network from any device and any location.
  • 100% uptime!

The lines between IT and the Business have become blurred. Mobility, applications, the internet and business processes have come together to create new ways of working. Today's customer wants 24/7 interaction and service-on-demand.

It's tough enough to just keep up, let alone to focus on value creating activities that ensure technical advances are exploited.

Delivering a first-class IT Support Service is, at best, a distraction. It can also become a big problem - if your IT service stops working, then so do you. If users can't get the IT support they need, at that time, they stop working too.

IT Services and Support – Transputec Managed Services

For Transputec, providing a first–class IT Support Service is neither a distraction nor a problem…IT is just what we do.

Over many years we have helped our clients overcome their IT Support Services challenge - successfully delivering a range of technology and managed services since the mid-1980s.

On the way, we have encountered pretty much every type of environment and IT support problem.

IT Helpdesk

Our "AlwaysOn" IT Helpdesk Service is open for users to call anytime, from anywhere. Our IT Support Service processes are built on ITIL best-practice recommendations, so the quality of service your users receive is assured.

IT Management Services

As well as remote IT support for end-users our IT Helpdesk also monitors and manages thousands of infrastructure end-points across the globe on a 24/7/365 basis.

Our IT Support Services are designed to meet the needs of clients large and small, and each service can be tailored specifically to your needs.

Remote Support, Onsite Support, IT Outsourcing - it's your choice

We provide an "out of the box" IT Support Service for both end-user Helpdesk and remote infrastructure support services on a simple monthly "per user" or "per device" charging basis. There are no hidden charges – we will quickly and easily set up the support service using tried and tested procedures.

 
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Transputec Ltd, Transputec House, 19 Heather Park Drive, Wembley, London, HA0 1SS | Tel +44 (0) 20 8584 1400 | E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

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