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Support Services

Most successful companies today are continuously looking for ways to improve operational performance meanwhile reducing operating costs. IT Operations is a critical component in the delivery of the best possible service for the lowest possible cost; essential to achieving the maximum productivity and efficiency for your organisation.

Transputec provide a wide range of Support Services tailored and scaled to your particular needs, from a "fully-managed outsourced" scenario whereby Transputec take responsibility for the full delivery of your IT Operations to the provision of a simple 1st Line Service Desk to your users.

The Support Services Portfolio consists of:

  • Infrastructure Management Services
  • Application Management Services
  • Desktop Management Services

Our Support organisation operates to ITIL Best Practice recommendations, ensuring you benefit from many combined years of industry-leading wisdom.

All services can be priced and "bundled" as you require; resulting in a simple monthly "per-user/ unit" basis which allows for ease of budgeting and which can make an accommodation for future changes.